Privacy Policy

                                                                   Privacy Policy

Privacy Policy describes how Kenzy Mack (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


When you visit, we collect certain information about your device, your interaction with our website, and information necessary to process your purchases.  We may also collect additional information if you contact us for customer support.  In this Privacy Policy, we refer to any information that can uniquely identify and individual (including the information below) as "Personal Information".  See the list below for more information about what Personal Information we collect and why.


  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with our website.
  • Purpose of collection: to load the Site accurately for you and to perform analytics on the Site usage to optimize our site
  • Source of collection: Collected automatically when you access using cookies, log files, web beacons, tags, or pixels
  • Disclosure for a business purpose: shared with our processor Shopify


  • Examples of Personal Information collected: name , billing address, shipping address, payment information (including credit card numbers, Paypal), email address, and phone number
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
  • Source of collection: collected from you
  • Disclosure for a business purpose: shared with our processor Shopify


  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Paypal), email address, and phone number. Shopify, Royal Mail, Klavyio
  • Purpose of collection: to provide customer support
  • Source of collection: collected from you
  • Disclosure for a business purpose: Shopify, Paypal, Royal Mail, Klavyio


This site is not intended for individuals under the age of 18. We do not intentionally collect Personal information from children.  If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.


We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google use your Personal Information here:  You can also opt-out of Google Analytics here:
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at 

You can op-out of targeted advertising by:

  • GOOGLE -

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's op-out portal at:


A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site.  We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.


Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices for for other operational, legal or regulatory reasons.


When you place an order through the Site, we will retain Personal Information for our records unless you ask us to erase this information. If you would like to exercise this right, please contact us through the contact information below.


If you are a resident of the EEA, you have the right to access Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper:


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at or by mail using the details provided below:

Kenzy Mack, 124 Walton Road, Surrey, GU21 5DU

Last Updated: September 2023